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Categories

Shipping & Returns


Cancellations


  1. Orders cancelled prior shipment will not have any cancellation fees
  2. Orders cancelled after shipments will have a cancellation fee of 20% reestocking fee 

 

Returns Policy


  1. We will gladly accept any part for return/ refund if hasnt been installed or damaged within 30 days after the purchase
  2. There will be a 25% reestocking fee for approved returns (see #1)
  3. Shipping is not refundable when for returns of orders when the customer changed his mind or he no longer needed the part
  4. To request a refun please call us 855-666-4220 or email us at sales@proboatparts.com to provide you with the RMA number and any other information needed


Refunds

 

  1. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item)
  2. There will be a 25% reestocking fee in approved retuns (see returns policies) 
  3. Shipping is not refundable in orders cancelled after shipment, or when the customer reurned because he changed his mind or no longer needed the part
  4. Yo should receive your refund within 10 biz days after receiving the part


Shipping


  1. We ship the orders within 2 business days 
  2. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
  3. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
  4. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.